FAQs
For many of us, a car is a large investment. So, it’s only natural that the car repair process would raise a few questions. Our job is to make sure we leave no question unanswered.
We accept Visa, Mastercard, Discover and American Express, personal and business checks.
Absolutely not. If it’s easier for you to leave your car with us and have the adjuster do their appraisal here, that’s no problem. Prestige works closely with insurance companies and can easily advise them of any work and repairs that need to be done to your vehicle.
First of all, we’re sorry you’re in this position and hope that you are safe. Please do not drive a car that could be dangerous due to visible or hidden damages after a collision. Our office can help you arrange a tow with minimal wait time. You can call us at 859-371-7684.
Unfortunately, no. Before we return your vehicle in pre-accident condition, we require full payment of the insurance deductible or the complete bill if paying out-of-pocket.
No, you do not have to have more than one estimate to begin work on your vehicle.
We do apologize for the issues in submitting your photos. While we work on a solution, please email your name, cell phone or home number and the photos you would like to upload to Prestige at bill@prestigeautobodyandgolfcars.com
We do not require an appointment. However, to provide you with convenience and top service, an appointment to either drop off your vehicle for repair or to receive an estimate will ensure you the best customer experience. Click here to schedule an appointment or give us a call at 859-371-7684.
All Prestige Auto Body work is backed by a written lifetime warranty. Simply contact us at 859-371-7684 to discuss any issue you may have with your vehicle repair and we will work with you through resolution.